Hostal Excelsior – A Favorite for Families in Madrid

Hostal Excelsior operates a 24-hour front desk with concierge service and tour desk. The property has vending machines for snacks and beverages, plus a shared lounge with TV area. Guests can use the safety deposit box, and the hotel offers laundry service and car hire.

The hotel includes wheelchair-accessible rooms with emergency cord in bathroom, lower sink, raised toilet, and grab rails. Family rooms are available, and the building has a lift and non-smoking floors throughout. Safety features include CCTV in common areas, fire extinguishers, security alarms, and smoke alarms.

All rooms are air-conditioned and include a desk, fan, and private bathroom with hairdryer. Some rooms have a balcony, and the superior triple room offers extra space. Daily housekeeping changes towels and cleans the room, and a daily room service is provided.

The guesthouse sits directly on Gran Vía, Madrid's main avenue lined with theatres and cinemas. Puerta del Sol, the art triangle, and Plaza Mayor are all within walking distance. The hotel is across from a metro station, making it easy to reach other parts of the city.

The 24-hour reception allows late check-out until 12pm and luggage storage. Private check-in/check-out and invoice provided simplify stays. Guests can also book city tours and flamenco shows through the tour desk.

Location: On Gran Vía, 5 min walk to Puerta del Sol

Accessibility: Wheelchair-accessible rooms with grab rails

Rooms: Superior triple room with balcony available

Service: 24-hour front desk with concierge and tour desk

Amenities: Vending machines, shared lounge, safety deposit box